YO Redeeming Businesses

They should inform you that they will be paying by redeeming City Bites. Once a User redeems a selected amount of City Bites, a screen will appear confirmin...

All redemptions of City Bites are final and irrevocable. The terms of the cancellation and any refund are agreed upon directly between you and the customer....

The payment for the City Bites you’ve accumulated will be made to your bank account in dollars, via the Tipalti portal you’ve registered to in your onboardi...

Make sure the customer shows you or your staff member the confirmation screen on their phone. In addition, you will receive an email immediately upon redemp...

During your onboarding process, your YO! representative likely guided you through the process of configuring your POS. In most cases, you can simply enter a...

Yes. Redemption of City Bites in your business requires a receipt from you to your customer because an exchange of goods was made between you and your custo...

No, a customer can currently use City Bites only in the store itself.

There may be laws limiting the use of City Bites to purchase certain goods, like alcohol, tobacco, lottery and pharmaceuticals. The City of Youngstown makes...

In this case, the customer can reach out to YO!’s support team at contact.yo@colu.com. 

Each time a redemption of City Bites is made in your business, you’ll receive a confirmation email with the amount you’ve received for that transaction and ...